Return Policy
Last updated: September 17, 2026
Overview
Boltise Private Limited provides digital software services only and does not sell physical goods. As a result, there are no products to physically return.
1. Digital services
Delivered software, source code, designs, documentation and consulting time cannot be "returned" once delivered. Where a deliverable does not match the agreed scope, we will fix or rework it at no additional cost within 30 days of delivery.
2. Refunds & cancellations
Cancellations and refunds for payments made to Boltise — including payments made online through our payment gateway — are handled under our Refund & Cancellation Policy. Approved refunds are credited to the original payment method within 7–10 business days.
3. How to raise a request
Email hello@boltise.com with your invoice number, payment reference and the reason for your request. We acknowledge all requests within 24 business hours.
4. Governing terms
This policy forms part of our Terms of Service.
Contact us
For return or rework requests (response time: within 24 business hours):