Shipping & Delivery Policy
Last updated: September 17, 2026
Overview
Boltise Private Limited ("Boltise") provides digital services only — software development, AI engineering, automation, SaaS, web applications, cloud/DevOps and related consulting. We do not sell or ship any physical products, so no courier, shipping or handling charges apply to any purchase.
1. Mode of delivery
All deliverables are delivered electronically, through one or more of: email, a shared source-code repository (e.g. GitHub), cloud storage links, deployment to the client's hosting or cloud account, or access to a hosted application or dashboard. Consulting sessions are delivered online via video call.
2. Delivery timelines
- Payment confirmation: an email confirmation and invoice are sent within 24 hours of successful payment.
- Consulting sessions: scheduled within 1–3 business days of payment, at a time agreed with you.
- Project milestones and retainers: work begins within 2–5 business days of payment, and each deliverable is delivered by the dates set in your proposal or Statement of Work (SOW).
- Subscriptions / hosted services: access is activated within 24 hours of payment.
3. Delivery confirmation
Every delivery is communicated to the email address registered with us. If you have not received a deliverable, confirmation or access within the stated timeline, write to hello@boltise.com and we will resolve it within 2 business days.
4. Delays
If a delivery is delayed for reasons within our control, we will inform you in advance with a revised date. If we are unable to deliver a paid service at all, you are eligible for a refund as described in our Refund & Cancellation Policy.
5. Service area
Our services are available to clients in India and internationally. Since delivery is digital, no location-based delivery restrictions or charges apply.
Contact us
For delivery questions (response time: within 24 business hours):